Privacy policy

Privacy Policy

TANAKA NY TYO Inc. operates this store and website (hereinafter referred to as "the Service"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise interact with the Service or communicate with us.

In operating the Service, we strive to protect your personal information by complying with applicable laws, including the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act"), our personal information protection policy, and the General Data Protection Regulation (EU GDPR), which apply to each individual customer. Please read this Privacy Policy carefully before using the Service.

Personal Information Collected or Used

"Personal information" refers to information that can identify or be reasonably linked to you or another individual. It does not include anonymized information or information that has been processed so that an individual cannot be identified.

The categories of personal information we may collect (and inferences drawn therefrom) vary depending on how you use the Service, your location, and applicable laws:

・Contact Information: Such as your name, address, billing and shipping addresses, phone number, and email address.

・Financial Information: Such as credit/debit card details, bank account information, payment methods, and transaction details.

・Account Information: Such as usernames, passwords, security questions, and preferences.

・Transaction Information: Such as products viewed, items added to cart, wish lists, purchases, returns, exchanges, and cancellations.

・Communication Content: Such as communications through customer support.

・Device Information: Such as device, browser, network connection, and IP address.

・Usage Information: Such as service usage history and operation information.

Sources of Personal Information

We may collect personal information from the following sources:

・Directly from you: Through account creation, service use, or communication with us.

・Indirectly from you: Through your device and using technologies such as cookies.

・From service providers: Information collected and processed for purposes such as technical support.

・From partners or third parties.

Purposes of Using Personal Information

Depending on your usage and the services provided, we may use personal information for the following purposes:

・Providing, improving, and customizing services: Such as processing orders, managing accounts, sending notifications, allowing review submissions, and suggesting products.

・Marketing and advertising: Such as promotional emails, SMS, postal mail, and displaying online advertisements based on relevant products or your interests.

・Security and fraud prevention: Such as account authentication and detecting, investigating, and addressing fraudulent activities.

・Communication: Such as responding to customer support inquiries and improving service quality.

・Legal reasons: Such as complying with laws and regulations, responding to lawsuits, and investigating violations of terms of service.

Disclosure of Personal Information to Third Parties

We will not provide your personal data to third parties without your consent. However, we may disclose personal information to third parties for legitimate purposes in the following cases:

・Business and marketing partners: (e.g., for behavioral targeting advertising based on Browse history).

・Based on your consent or instructions: (e.g., product delivery, social media integration).

・Sharing within corporate groups.

・Disclosure accompanying business transactions or legal requests: Such as mergers, bankruptcies, or responding to legal obligations.

Third-Party Links

The Service may contain links to websites or platforms operated by third parties. We are not responsible for the privacy and security policies of those sites.

Security and Data Retention

Perfect security does not exist, so please be cautious when transmitting information. The retention period for personal information is determined based on purposes such as maintaining accounts, complying with legal obligations, and resolving disputes.

Your Rights and Choices

Depending on your region of residence, you may have the following rights (not all rights may apply in all regions):

・Right of Access: Request access to your personal information held by us.

・Right of Erasure: Request the deletion of your personal information held by us.

・Right of Rectification: Request correction of inaccurate information.

・Right to Data Portability: Request a copy of your information or transfer to a third party.

・Manage Communication Preferences: Opt out of receiving promotional communications such as emails.

To exercise these rights, please contact us through the Service or using the contact information below. We may ask you to provide information for identity verification. Applications by proxy are also possible but will require proof of authorization and identity verification of the principal.

International Data Transfers

Your personal information may be transferred, stored, and processed in countries other than your country of residence. For transfers from the European Economic Area (EEA) or the United Kingdom, we adopt publicly recognized safeguards, such as EU Standard Contractual Clauses.

Changes to the Privacy Policy

We may update this policy from time to time for operational, legal, or regulatory reasons. When changes occur, we will post them on this website and update the "Last Updated" date.

Contact Us

If you have any questions or requests regarding privacy, or if you wish to exercise your rights, please contact us at:

Email: store@tanakanytyo.com

Address: Palace Aoyama 205, 6-1-6 Minami-Aoyama, Minato-ku, Tokyo, 107-0062 Japan